Effective Date: December 20, 2024
Welcome to PyImageSearch! By using our website (https://pyimagesearch.com), you agree to comply with the terms outlined below. These Terms of Use have been updated and clarified for improved understanding as of the effective date above. No substantive changes have been made to the underlying rights or obligations of users.
If you do not agree to these terms, you must discontinue use of the website and services.
1. Conditions of Use
By accessing this website, you certify that you:
- Have read and agree to these Terms of Use.
- Understand that PyImageSearch reserves the right to update these Terms at any time and will notify you of significant changes via email.
If you do not agree to these Terms, you must discontinue use of the website immediately.
2. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which can be viewed here.
3. Eligibility and Age Restrictions
You must be at least 18 years of age to use this website and its services. By using the website, you confirm that you meet this age requirement. PyImageSearch is not responsible for any liabilities arising from age misrepresentation.
4. Intellectual Property
All content, materials, products, and services on this website are the exclusive property of PyImageSearch and OptiReto LLC. This includes:
- Copyrights, trademarks, trade secrets, and patents.
- Digital and non-digital content.
You may not reproduce, distribute, or create derivative works from any materials provided on this website without express written permission.
5. User Accounts
To access certain content or services, you may be required to create an account. You agree to:
- Maintain the confidentiality of your account credentials.
- Notify us immediately at [support email] if you suspect unauthorized access to your account.
We reserve the right to:
- Suspend or terminate accounts at our discretion.
- Edit or remove content associated with your account.
6. Subscriptions and Paid Services
6.1 Subscription Terms
Some services are provided through paid subscriptions (“Paid Services”). By purchasing a subscription, you agree to the following:
- Subscriptions automatically renew at the end of each billing cycle (monthly or annually, as selected at purchase).
- Your payment method will be charged prior to or at the start of each Subscription Term for the applicable fee, plus any taxes.
- Changes to subscription fees will be communicated via email at least 30 days prior to taking effect.
6.2 Cancellation Policy
You may cancel your subscription at any time.
- Cancellation Timing: Cancellation becomes effective at the end of the current Subscription Term.
- Non-Refundable for Current Term: No refunds or prorated refunds are provided for unused portions of the current Subscription Term.
- Access After Cancellation: You will retain access to services until the end of your paid term.
6.3 Refunds
Refunds may be issued in specific situations:
Cooling-Off Period for International Customers:
- If you reside in a jurisdiction with a statutory cooling-off period (e.g., EU), you may request a full refund within 14 days of purchase, provided you have not accessed or used the services.
- “Accessed or used” includes logging into the platform, downloading materials, or interacting with the services.
- Processing fees are not charged for refunds granted under statutory cooling-off periods.
Discretionary Refunds:
- Outside of the Cooling-Off Period, refunds are issued solely at PyImageSearch’s discretion.
- Refunds may be subject to a processing fee to cover administrative and payment processor costs. The fee amount will be disclosed at the time of the refund request.
6.4 Free Trials
Free trials may be offered for specific services:
- You will be notified of the subscription fees that will apply after the trial period ends.
- To avoid charges, you must cancel your subscription before the trial ends.
6.5 Account Inactivity
If your account remains inactive (e.g., no login or use) for 6 months or longer after purchase or during a free trial, we reserve the right to:
- Terminate your subscription.
- Refund only the purchase price of the product, excluding the value of the subscription.
7. Messaging Program Terms
By providing your phone number, you agree to receive automated marketing and promotional messages under our Messaging Terms, available here.
8. Applicable Law and Disputes
8.1 Governing Law
These Terms are governed by the laws of Washington County, Pennsylvania, USA, without regard to conflict of law principles.
8.2 Dispute Resolution
- Arbitration: Any disputes will be resolved through binding arbitration under the rules of JAMS, subject to the Optional Expedited Arbitration Procedures.
- Exceptions: You may bring claims in small claims court or seek injunctive relief in aid of arbitration.
- Class Action Waiver: You agree to bring claims only in an individual capacity and not as part of a class action or representative proceeding.
9. Indemnification
You agree to indemnify and hold harmless PyImageSearch, OptiReto LLC, and its affiliates from claims or damages arising out of your misuse of our services or violation of these Terms.
10. Limitation of Liability
To the fullest extent permitted by law, PyImageSearch is not liable for:
- Indirect, incidental, or consequential damages.
- Damages exceeding the total fees paid by you to PyImageSearch within the prior 12 months.
11. Changes to These Terms
We reserve the right to modify these Terms at any time. Significant changes will be communicated via email. Continued use of the website indicates acceptance of updated terms.
12. Contact Us
For questions about these Terms, please contact us:
- Email: ask.me@pyimagesearch.com
- Mailing Address: 317 Commercial St NE, Ste A, PMB 530, Albuquerque, NM 87102
